Tourizon Travel  has been appointed as the exclusive and official housing and Tourism provider for IWTO 2024.

In order to secure allocations of accommodations for delegates of the IWTO 2024 conference we have had to adhere to terms and conditions laid out by the various accommodation and tourism providers.

Please be sure to read through the terms very carefully.

Accommodation and Tourism

1. All Accommodation and Tourism are quoted in EUR and payable in EUR.
2. A minimum one night deposit is required to secure an accommodation booking with the full balance payable no later than 10 August 2024.
3. If payment by invoice is selected rooms are not guaranteed until payment is received. In the event that payment is received but the room is no longer available, the delegate will be offered alternative accommodation, at the corresponding rate as the case may be, or a full refund of his deposit.
4. Travel confirmations will only be generated 3-4 weeks prior to the event as this is when we will receive the individual reservation numbers from the hotels.

Please be aware that until payment has been received no booking has been made.

Cancellations and Refunds

Tourizon Travel must be notified in writing about the cancellation or reduction of any booking or reservation. The appropriate refunds will be made after the Conference. The following cancellation/reduction conditions apply:

Accommodation

1. Cancellations/reductions received before 90 days prior to arrival date - full refund less 150,00 € handling fee
2. Cancellations/reductions received between 90 and 60 days prior to arrival date – 50% refund less 100,00 € handling fee
3. Cancellations/reductions received on or after 60 days prior to arrival date - No refunded will be given
4. No shows and early departures will not be eligible for a refund

Where possible Tourizon Travel will endeavour to resell any cancelled room or tour and in this instance will refund any recovery made to the client despite the cancellation terms above.

Pre and Post Tours

1. Cancellations/reductions received after deposit has been paid - full refund less 10% of total booking value.
2. Cancellations/reductions received between 60 and 30 days prior to arrival date – 50% refund less 100,00 € handling fee
3. Cancellations/reductions received on or after 30 days prior to arrival date - No refunds will be given

4. No shows and early departures will not be eligible for a refund
5. Please be aware that Group bookings may be subject to their own terms and conditions. Your consultant with provide you with these in the booking process

Where possible Tourizon Travel will endeavour to resell any cancelled room or tour and in this instance will refund any recovery made to the client despite the cancellation terms above.

Online Payments

1. Credit card payments can be made by VISA, MASTERCARD, DINERS CLUB
2. All credit card payments are done in EUR and your local currency equivalent may appear on your credit card statement.
3. Credit card payments will reflect on your credit card statement as payment to Tourizon Travel Organisation LTD STI.
4. Credit card payments will be made by adding the bank's withdrawal fee of 3%.

Bank Transfer Payments

If you are sending payment by invoice the full amount reflected on the invoice must be received by our bankers. To ensure that this happens please:

1. Request that the bank transfer charges are for individual parties own accounts.
2. Note that any amount received below the amount on your invoice will be credited to your account.

Deposit and Balance Payments

Deposit payments amounts are calculated as follows:

Accommodation –  payment per room booked.

Tours - 50% of the tour value

Balance payments can be made by credit card directly from your order.

FULL PAYMENT MUST BE MADE BY 10 August 2024

Please note that we reserve the right to change these terms & conditions from time to time and without any prior notification.